Determinant of Professionalism and Religiosity to Increase the Performance of Bank Institution: Case Study on Permata Bank Indonesia

Authors

  • Roikhan Mochamad Aziz Department of Islamic Economics, Faculty of Economics and Business, Universitas Islam Negeri Syarif Hidayatullah Jakarta
  • Fauziyah Latiefa Salsabila Department of Islamic Economics, Faculty of Islamic Economics and Business, Universitas Islam Negeri Sunan Gunung Djati Bandung
  • Ahmad Rodoni Department of Islamic Economics, Faculty of Economics and Business, Universitas Islam Negeri Syarif Hidayatullah Jakarta

DOI:

https://doi.org/10.22219/jes.v8i1.24144

Abstract

The increasing of competition in the banking industry both conventional and shariah as well requires an improvement on human resources in their respective fields. This study aims to analyze the level of efficiency of Permata Bank employees through the Data Envelopement Analysis (DEA) in the current period from 2017-2021 as well as the level of development of Conventional Banks in Indonesia. This research analyzed throght the level of efficiency through the DEA and Islamic Values programs. The result found that the influence of a variable through the DEA program indicates that the level of efficiency of Conventional Banks and the Islamic value of their employees during the analysis period has increased significantly over time and can apply the concept of work-life balance in their daily routines. The result of this study contribute to the improvement of the bank performance by professionalism and religiosity as a determinant variable.  

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Published

2023-02-28

How to Cite

Mochamad Aziz, R., Latiefa Salsabila, F., & Rodoni, A. (2023). Determinant of Professionalism and Religiosity to Increase the Performance of Bank Institution: Case Study on Permata Bank Indonesia. Falah: Jurnal Ekonomi Syariah, 8(1). https://doi.org/10.22219/jes.v8i1.24144

Issue

Vol. 8 No. 1 (2023): February

Section

Journal Article

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    Creative Commons License
    This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.