Pengembangan Keterampilan Pengendalian Manajemen bagi Usaha Mikro, Kecil, dan Menengah Kota Mojokerto

Abstract

Purpose – This community service program is motivated by the need for strategic and technical knowledge and skills from MSMEs participating in business incubation under the Government of Mojokerto City. With the local government’s vision to create a business that strengthens the community’s economy, MSMEs must have sufficient knowledge in managing their business. Yet, the government's current identification shows a lack of managerial knowledge of the MSMEs. For this reason, this community service program proposes a solution to this issue by developing management control skills for micro, small, and medium enterprises in Mojokerto City in partnership with the Office of Cooperatives, SMEs, Industry, and Trade of the Mojokerto City.

Design/methodology/approach – The program’s design includes three stages: preparation of materials, conduction of training, and publication of results. Material preparation consists of the preparation of training materials and handbook drafts, which will then become one of the outputs of this program. Meanwhile, the activities’ implementation consists of pre-tests, training material provision, and post-tests after activities. The results publication stage comprises processing, analyzing, and presenting training results data and finalizing the handbook.

Findings – The goals of this program are concluded successful in achieving the intended outcomes. The training program for MSMEs demonstrates that knowledge of management control tools is key to their application in business processes. Furthermore, another important key is understanding SMEs’ benefits and perceived ease in using specific tools. It shows that holding similar training on business management strengthening is crucial for MSMEs to encourage increased performance through more professional management practices.

Originality/value – This paper is novel and original to the best knowledge of the authors since the training program on management control was the first held in the local government of Mojokerto City.