ROHMAN, A.; SETYAWAN, D.; HARDIANTO, W. T. Redesigning Public Service: Strengthening the Service Capacity of Public Service Malls through the Malcolm Baldrige Framework . Journal of Local Government Issues, [S. l.], v. 8, n. 2, p. 215–232, 2025. DOI: 10.22219/logos.v8i2.38059. Disponível em: https://ejournal.umm.ac.id/index.php/LOGOS/article/view/38059. Acesso em: 7 jun. 2026.