Perencanaan Peningkatan Kualitas Produk Kompor Di Sentra Industri Kecil Kompor Malang Dengan Metoda Pengendalian Kualitas Statistik (Studi Kasus Di Sentra Industri Kompor Merjosari Malang)

Abstract

Stove Industry in Malang town have the central which is located in Merjosari village of Lowokwaru
District, competition sharply felt in stove segment of middle to below level, so that many small industry is
which big before and now withdraw even some of closing down because unable to compete in market at this
moment domestic stove product competition is more strict, proven by the big factory like PT. Maspion PT
Kuwatsu and others and also small factory under it more much its amount. Theoretically basic competition is
the quality of product in this matter is stove product; have to be suitable with expectation of customer as
according to market segmentation which is made by small entrepreneur. Improving of competition according
to M. Porter one of them is by improving the quality of product, in this case is stove product by doing
development of some control concept of quality during process of making from raw material of stove until
packaging of stove product without change the design or total job system of stove production process. To
get the stove product which with quality, hence during stove production process must be done a planning
of quality, one of them is by the quality control method of statistically (PKS or, Statistical Process Control,
SPC).
Based on observation that found, there are some problem faced by small company or industry of
stove there is no system of planning of production control which correct. Along of that’s trying to do
research of the stove small industrial to be able to plan the control of quality for the control of stove product.
Result of this first phase research is a profile picture of stove quality in stove small industrial central of
Merjosari village.
Conclusion from this research is the first effect of defect stove product of the most have a lot of
frequency is at the tank production process, the reason is existence of trace material that have got the
production process before. Both calculation process of the quality control based on attribute effect of defect
is in control in quality. Third profile of control quality is like in diagram picture of statistical control, its mean
that all process of making stove tank still in limit of quality control of its attribute.