OGUNNOWO, B. E.; SULE, S. S. Measurement of Customer Perceptions of Logistics Service Quality. Jurnal Teknik Industri, [S. l.], v. 22, n. 1, p. 43–56, 2021. DOI: 10.22219/JTIUMM.Vol22.No1.43-56. Disponível em: https://ejournal.umm.ac.id/index.php/industri/article/view/15798. Acesso em: 22 dec. 2024.