ROKHIM, M. Penentuan Key Performance Indicator Dengan Metode Balanced Scorecard. Jurnal Teknik Industri, [S. l.], v. 18, n. 2, p. 168–175, 2017. DOI: 10.22219/JTIUMM.Vol18.No2.168-175. Disponível em: https://ejournal.umm.ac.id/index.php/industri/article/view/4348. Acesso em: 26 nov. 2024.