Ogunnowo, Babatunde Enitan, and Salami Suberu Sule. “Measurement of Customer Perceptions of Logistics Service Quality”. Jurnal Teknik Industri 22, no. 1 (February 28, 2021): 43–56. Accessed December 22, 2024. https://ejournal.umm.ac.id/index.php/industri/article/view/15798.