Andhika, Yudha Koessala Puja. “Penilaian Situs E-Government Dengan Metode Webqual Dan Importance Performance Analysis”. Jurnal Teknik Industri 17, no. 2 (May 9, 2017): 92–100. Accessed August 15, 2024. https://ejournal.umm.ac.id/index.php/industri/article/view/5783.