Marketplace governance in the context of empowering MSMEs inside the realm of online shopping

Authors

  • Eny Haryati Study Program of Public Administration, Faculty of Administrative Sciences, Dr. Soetomo University, Indonesia
  • Amirul Mustofa Study Program of Public Administration, Faculty of Administrative Sciences, Dr. Soetomo University, Indonesia
  • Litafira Syahadiyanti Study Program of Informatics Engineering, Faculty of Engineering, Dr. Soetomo University, Indonesia
  • S. Suyanto Study Program of Development Economics, Faculty of Economics and Business, Dr. Soetomo University, Indonesia
  • Sri Juni Woro Astuti Study Programof Public Administration, Faculty of Social and Political Sciences, Wijaya Putra University, Indonesia

DOI:

https://doi.org/10.22219/jcse.v4i3.29432

Keywords:

online markets, MSME empowerment, sustainable development goals

Abstract

The development of online markets in Indonesia that sell imported goods at low prices has caused many MSMEs to go collapse. To accelerate the Sustainable Development Goals, especially achieving the goal of "a country with no poverty, no hunger, creating decent jobs and economic growth as well as a healthy and prosperous country," MSMEs need to be protected from these problems. This study aims to analyze the prospects for the development of online shopping and its impact on MSMEs and propose improvements to marketplace governance. Method research includes interviews, secondary data studies, literature reviews, and meta-analyses. Research results show that online shopping is a need for future society; the marketplace is increasing in terms of numbers, consumers, and transaction value. The number of MSMEs experiencing collapse has increased due to the inability to compete with marketplace players. It is necessary to improve marketplace governance through regulations to protect MSMEs. Current laws only protect consumers, not yet protect MSMEs. Through marketplace governance, it can empower MSMEs to overcome and prevent poverty and hunger, create decent jobs and economic growth, have a healthy and prosperous life, and accelerate the achievement of the SDGs.

Downloads

Download data is not yet available.

References

Abbas, D. (2018). Pengaruh modal usaha, orientasi pasar, dan orientasi kewirausahaan terhadap kinerja UKM Kota Makassar. Jurnal Minds: Manajemen Ide Dan Inspirasi, 5(1), 95–111. https://doi.org/10.24252/minds.v5i1.4991

Ainy, Z. N. (2020). Pengaruh e-commerce terhadap perilaku konsumtif masyarakat di Kelurahan Karang Panjang Kota Ambon. JPEK (Jurnal Pendidikan Ekonomi Dan Kewirausahaan), 4(2), 226–235. https://doi.org/10.29408/jpek.v4i2.2672

Ajija, S. R., Hartadinata, O. S., & Sulistyowati, C. (2021). Optimalisasi Pemanfaatan marketplace sebagai sarana belanja dan berjualan online pada kelompok ibu rumah tangga di perdesaan. Jurnal Layanan Masyarakat (Journal of Public Services), 5(2), 346. https://doi.org/10.20473/jlm.v5i2.2021.346-355

Amelia, M. N., Prasetyo, Y. E., & Maharani, I. (2019). E-Umkm aplikasi pemasaran produk UMKM berbasis android sebagai strategi meningkatkan perekonomian Indonesia. Prosiding SNATIF Ke-6 Tahun 2019, (2007), 96–101.

Annur, C. M. (2023a). Ini produk yang banyak dibeli pengguna paylater saat belanja online. Katadata Media Network. Retrieved from databoks website: https://databoks.katadata.co.id/datapublish/2023/06/23/ini-produk-yang-banyak-dibeli-pengguna-paylater-saat-belanja-online

Annur, C. M. (2023b). Konsumen Paylater yang gunakan dana Rp500 ribu ke atas cenderung meningkat. Katadata Media Network. Retrieved from databoks website: https://databoks.katadata.co.id/datapublish/2023/06/28/konsumen-paylater-yang-gunakan-dana-rp500-ribu-ke-atas-cenderung-meningkat

Arini, S. C. (2023). Banyak produk impor di TikTok Shop, bikin UMKM gulung tikar. Retrieved from detikFinancekFinance website: https://finance.detik.com/berita-ekonomi-bisnis/d-6842598/banyak-produk-impor-di-tiktok-shop-bikin-umkm-gulung-tikar

Arrofi, A., & Hasfi, N. (2019). Memahami pengalaman komunikasi orang tua–anak ketika menyaksikan tayangan anak-anak di media sosial Tik Tok. Interaksi Online, 7(3), 1–6.

Barus, D. S. (2020). Strategi pengembangan digital entrepreneurship usaha mikro kecil dan menengah (UMKM) dengan menggunakan model pentahelix (Universitas Islam Negeri Sumatera Utara Medan; Vol. 21). Retrieved from http://journal.um-surabaya.ac.id/index.php/JKM/article/view/2203%0Ahttp://mpoc.org.my/malaysian-palm-oil-industry/

Berkowski, G. (2016). How to build a billion dollar app: Temukan Rahasia dari para pengusaha aplikasi paling sukses di dunia, gemilang. Tangerang: Gemilang.

Choiri, E. O. (2020). Perkembangan bisnis online di Indonesia saat ini. Retrieved from Gudang SSL website: https://gudangssl.id/blog/perkembangan-bisnis-online-di-indonesia/

Creswell, J. W., & Poth, C. N. (2017). Qualitative Inquiry and research design: Choosing among five approaches. SAGE Publications.

Dewa, C. B., & Safitri, L. A. (2021). Pemanfaatan media sosial Tiktok Sebagai media promosi industri kuliner di Yogyakarta pada masa pandemi Covid-19 (Studi Kasus Akun TikTok Javafoodie). Khasanah Ilmu - Jurnal Pariwisata Dan Budaya, 12(1), 65–71. https://doi.org/10.31294/khi.v12i1.10132

Firman. (2013). Analisis data dalam penelitian kualitatif. Journal of Chemical Information and Modeling, 53(9), 1689–1699. Retrieved from https://www.researchgate.net/publication/328675958_Analisis_Data_dalam_Penelitian_Kualitatif

Fusch, P. I., & Ness, L. R. (2015). Are we there yet? Data saturation in qualitative research. Qualitative Report, 20(9), 1408–1416. https://doi.org/10.46743/2160-3715/2015.2281

Garrigós Simón, F. J., González-Cruz, T., & Contreras-Pacheco, O. (2017). Policies to enhance social development through the promotion of SME and social entrepreneurship: a study in the Colombian construction industry. Entrepreneurship and Regional Development, 29(1–2), 51–70. https://doi.org/10.1080/08985626.2016.1255437

Gascon, M., & McIntyre-Mills, J. (2018). Empowering Indigenous people: Voice, choice and agency in rural development planning in Mindanao. https://doi.org/10.1007/978-3-319-58014-2_17

Harahap, D. A., & Amanah, D. (2018). Perilaku belanja online di Indonesia: Studi Kasus. JRMSI - Jurnal Riset Manajemen Sains Indonesia, 9(2), 193–213. https://doi.org/10.21009/jrmsi.009.2.02

Haryati, E. (2023a). Kepemimpinan dalam organisasI: Kepemimpinan transformasional: Membangun Smart governance sebagai budaya pelayanan organisasi (Acai Sudirman, Ed.). Bandung: MEDIA SAINS INDONESIA.

Haryati, E. (2023b). Perilaku organisasi (Digitalisasi SDM) : Literasi digital, kinerja perangkat desa dan percepatan pencapaian SDGs (Hartini, Ed.). Bandung: MEDIA SAINS INDONESIA.

Hayu, R. S. (2019). Smart digital content marketing, strategi membidik konsumen millennial Indonesia. JMK (Jurnal Manajemen Dan Kewirausahaan), 4(1), 61. https://doi.org/10.32503/jmk.v4i1.362

Hikam, H. A. Al. (2023). TikTok Shop dilarang untuk jual beli, menkop dan UKM: Arahan PRESIDEN! Retrieved from detikFinance website: https://finance.detik.com/berita-ekonomi-bisnis/d-6949421/tiktok-shop-dilarang-untuk-jual-beli-menkop-dan-ukm-arahan-presiden

Idah, Y. M., & Pinilih, M. (2019). Strategi pengembangan digitalisasi UMKM. Prosiding Seminar Nasional ”Pengembangan Sumber Daya Perdesaan Dan Kearifan Lokal Berkelanjutan IX. Retrieved from https://jurnal.lppm.unsoed.ac.id/ojs/index.php/Prosiding/article/viewFile/1212/1063

Ira, L. (2023). Mengenal apa itu marketplace, manfaat, dan contohnya. Retrieved from Tempo.co website: https://bisnis.tempo.co/read/1762759/mengenal-apa-itu-marketplace-manfaat-dan-contohnya

Irawati, R., & Prasetyo, I. B. (2022). Pemanfaatan platform e-commerce melalui marketplace sebagai upaya peningkatan penjualan dan mempertahankan bisnis di masa pandemi (Studi pada UMKM makanan dan minuman di Malang). Jurnal Penelitian Manajemen Terapan (PENATARAN), 6(2), 114–133.

Islami, N. (2018). Studi literatur dan publikasi ilmiah. Retrieved from https://fkip.unri.ac.id/wp-content/uploads/2019/10/Buku-Ajar-2018.pdf

Jordana, J., Bianculli, A., & Fernández-i-Marín, X. (2015). When accountability meets regulation. Accountability and Regulatory Governance, 1–22. https://doi.org/10.1057/9781137349583_1

Kjaer, P. F., & Vetterlein, A. (2018). Regulatory governance: Rules, resistance and responsibility. Contemporary Politics, 24(5), 497–506. https://doi.org/10.1080/13569775.2018.1452527

Kusumaningdyah, R. (2022). Strategi percepatan implementasi tujuan pembangunan berkelanjutan/ sustainable development goals (TPB/SDGs) di Indonesia pada pilar pembangunan ekonomi.

Leskin, P. (2020). TikTok surpasses 2 billion downloads and sets a record for app installs in a single quarter. Retrieved from INSIDER website: https://www.businessinsider.com/tiktok-app-2-billion-downloads-record-setting-q1-sensor-tower-2020-4

Lubis, T. A., & Junaidi, J. (2016). Pemanfaatan teknologi informasi pada usaha mikro kecil dan menengah di Kota Jambi. Jurnal Perspektif Pembiayaan Dan Pembangunan Daerah, 3(3), 163–174. https://doi.org/10.22437/ppd.v3i3.3535

Maksum, I. R., Sri Rahayu, A. Y., & Kusumawardhani, D. (2020). A social enterprise approach to empowering micro, small and medium enterprises (SMEs) in Indonesia. Journal of Open Innovation: Technology, Market, and Complexity, 6(3). https://doi.org/10.3390/JOITMC6030050

Mann, S. (2016). Interview context. The Research Interview, 58–85. https://doi.org/10.1057/9781137353368_3

Marlinah, L. (2020). Peluang dan Tantangan UMKM Dalam Upaya Memperkuat Perekonomian Nasional. Jurnal Ekonomi, 22(2), 118–124.

Muhamad, N. (2023a). Kurang modal jadi kendala utama dalam pengembangan usaha e-commerce di Indonesia. Retrieved from databoks website: https://databoks.katadata.co.id/datapublish/2023/09/20/kurang-modal-jadi-kendala-utama-dalam-pengembangan-usaha-e-commerce-di-indonesia

Muhamad, N. (2023b). Masih banyak pelaku usaha di Indonesia belum beralih ke e-commerce, apa alasannya? Retrieved from databoks website: https://databoks.katadata.co.id/datapublish/2023/09/21/masih-banyak-pelaku-usaha-di-indonesia-belum-beralih-ke-e-commerce-apa-alasannya

Muhamad, N. (2023c). Seberapa sering warga ASEAN belanja online? Berikut surveinya. Retrieved from databoks website: https://databoks.katadata.co.id/datapublish/2023/09/21/seberapa-sering-warga-asean-belanja-online-berikut-surveinya

Mustajab, R. (2023). Pengguna e-commerce RI diproyeksi capai 196,47 juta pada 2023. Retrieved from dataindonesia.id website: https://dataindonesia.id/digital/detail/pengguna-ecommerce-ri-diproyeksi-capai-19647-juta-pada-2023

Nababan, C. N. (2017). Belanja online masyarakat Indonesia tembus Rp75 Triliun. Retrieved from CNN Indonesia website: https://www.cnnindonesia.com/ekonomi/20170809151902-78-233513/belanja-online-masyarakat-indonesia-tembus-rp75-triliun

Nurman, M., & Engriani, Y. (2020). Pengaruh penggunaan selebgram pada sikap konsumen dalam membangun minat beli untuk melakukan pembelian secara online. Jurnal Kajian Manajemen Dan Wirausaha, 2(4), 162. https://doi.org/10.24036/jkmw02100340

Octarina, N. F., Alfath, T. P., & Ulfa, A. (2020). Criminal responsibility of business agents on selebgram’s (Celebrity endorsers) Product promotion. Jurnal IUS Kajian Hukum Dan Keadilan, 8(2), 190. https://doi.org/10.29303/ius.v8i2.744

OECD/KDI. (2017). Improving regulatory governance: Trends, practices and the way forward, OECD Publishing. https://doi.org/https://doi.org/10.1787/9789264280366-en

Prameswari, N. S., Suharto, M., & Afatara, N. (2017). Developing e-commerce for micro small medium enterprise (msme) to cope with cultural transformation of online shopping. Jurnal Dinamika Manajemen, 8(2), 188–198. https://doi.org/10.15294/jdm.v8i2.12759

Priatama, R., Ramadhan, I. H., Zuhaida, A.-, Akalili, A., & Kulau, F. (2021). Analisis teknik digital marketing pada aplikasi Tiktok (Studi Kasus Akun TikTok @jogjafoodhunterofficial). SOCIA: Jurnal Ilmu-Ilmu Sosial, 18(1), 49–60.

Purwana, D., Rahmi, R., & Aditya, S. (2017). Pemanfaatan digital marketing bagi usaha mikro, kecil, dan menengah (UMKM) Di Kelurahan Malaka Sari, Duren Sawit. Jurnal Pemberdayaan Masyarakat Madani (JPMM), 1(1), 1–17. https://doi.org/10.21009/jpmm.001.1.01

Rachmarwi, W. (2018). E-Commerce: Studi tentang belanja online di Indonesia. Jurnal Manajemen Bisnis Krisnadwipayana, 6(2). https://doi.org/10.35137/jmbk.v6i2.194

Ramadani, D. Fi., & Syariati, A. (2020). Ekonomi digital dan persaingan usaha sebagai pendorong pendapatan UMKM di Kota Makassar. ICOR: Journal of Regional Economics, 1(1), 24–33.

Rasyid, M. H. (2020). Pembelajaran puisi secara daring dengan media pembelajaran berbasis aplikasi (Tik Tok) Kelas X SMA Negeri 3 Pati. Prosiding Seminar Nasional Pascasarjana (PROSNAMPAS), 352–358.

Retnawati, H., Apino, E., Kartianom, Djidu, H., & Anazifa, R. D. (2018). Pengantar analisis meta (Edisi 1).

Romo, Z. F. G., García-Medina, I., & Romero, N. P. (2017). Storytelling and social networking as tools for digital and mobile marketing of luxury fashion brands. International Journal of Interactive Mobile Technologies, 11(6), 136–149. https://doi.org/10.3991/ijim.v11i6.7511

Rustagi, U. (2023). Laporan keberlanjutan ( tahun 2022 ) PT Kredivo Finance Indonesia. Retrieved from https://www.kredivo.id/docs/LaporanKeberlanjutan2022.pdf

SHANMUGARATNAM, T. (2023). Towards 2023 Human Development Report, United Nations Development Programme. Retrieved from United Nations Development Programme website: https://hdr.undp.org/towards-2023-human-development-report

Simon, H. (2023). Systematic reviews and meta-analysis. The Campbell collaboration and the open learning initiative. Retrieved from The Simon Initiative website: https://oli.cmu.edu/courses/systematic-reviews-and-meta-analysis-o-f/#

Sirclo. (2020). Menilik tren perkembangan e-commerce Indonesia di 2020. Retrieved from sirclo website: https://www.sirclo.com/blog/menilik-tren-perkembangan-e-commerce-indonesia-di-2020/

Siregar, O. M., & Harita, H. T. S. (2022). Pengaruh direct marketing dan product quality terhadap minat beli ulang pada live streaming marketing Tiktok ( Studi pada pengguna aplikasi Tiktok di Kota Medan ) Ilmu Administrasi Bisnis , Fakultas Ilmu. Jurnal Ekonomi Kreatif Dan Manajemen Bisnis Digital, 1(2), 171–184. https://doi.org/10.55047/jekombital.v1i2.309

Susandi, D., & Sukisno, S. (2017). Sistem penjualan berbasis e-commerce menggunakan metode objek oriented pada Distro Dlapak Street Wear. JSiI (Jurnal Sistem Informasi), 4, 5–8. https://doi.org/10.30656/jsii.v4i0.368

Weiss, G. (2020). TikTok Added 12 million unique U.S. visitors in march, as watch-time surges in quarantine. Retrieved from tubefilter website: https://www.tubefilter.com/2020/04/28/tiktok-added-12-million-unique-us-visitors-in-march/#:~:text=The micro video platform%2C owned,viewers ages 18 and up.

Yazid Bustomi, M., Rohaeni, N., & Aryanto, D. (2021). Pengaruh pemanfaatan aplikasi digital terhadap pemberdayaan UMKM di Kabupaten Kutai Timur. Widya Cipta: Jurnal Sekretari dan Manajemen, 5(1), 1–8. Retrieved from http://ejournal.bsi.ac.id/ejurnal/index.php/widyacipta

Downloads

Published

2023-10-27

How to Cite

Haryati, E., Amirul Mustofa, Syahadiyanti, L., Suyanto, S., & Astuti, S. J. W. (2023). Marketplace governance in the context of empowering MSMEs inside the realm of online shopping. Journal of Community Service and Empowerment, 4(3), 602–617. https://doi.org/10.22219/jcse.v4i3.29432

Issue

Section

Articles