HUBUNGAN PERSEPSI MASYARAKAT TENTANG KUALITAS PELAYANAN POSYANDU LANSIA TERHADAP KUNJUNGAN POSYANDU LANSIA DI PUSKESMAS X KOTA KEDIRI

Authors

  • Gita Sekar Prihanti
  • Genio Rachmadana
  • Irvia Widya Ramadani

DOI:

https://doi.org/10.22219/sm.v13i1.5414

Abstract

Latar Belakang : Pembangunan kesehatan yang merupakan salahsatu program prioritas dalam mewujudkan agenda pembangunan nasional mempunyai arah kebijakan yaitu meningkatnya akses masyarakat terhadap pelayanan kesehatan masyarakat yang ditandai dengan meningkatnya angka harapan hidup, meningkatkankesejahteraanhidup, dan meningkatkan kesehatan masyarakat terutama, masyarakat lansia. Metode : Desain penelitian cross sectional. Pengambilan sampel dengan teknik total sampling. Jumlah sampel 81 orang. Pelaksanaan penelitian dilakukan di Bulan Mei 2016. Hasil Penelitian : Berdasarkan hasil kuesioner didapatkan laki-laki 13 orang (16%) dan wanita 68 orang (84%). Dari penelitian di dapatkan dimensi kualitas pelayanan empathy mempunyai pengaruh paling besar dengan rata-rata terbanyak sebesar 3.96. Hasil analisis multivariate regresi logistik didapatkan hubungan yang signifikan antara dimensi kualitas pelayanan empathy terhadap kunjungan posyandu lansia yaitu dengan (p =0,022). Kesimpulan : Terdapat hubungan antara persepsi masyarakat tentang kualitas pelayanan Posyandu Lansia terhadap kunjungan lansia lansia di Puskesmas X Kota Kediri.

Kata Kunci: persepsimasyarakat, kualitaspelayanan, posyandulansia, Puskesmas X.

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Author Biography

Gita Sekar Prihanti

Staf Pendidik FK UMM Bidang Ilmu Kesehatan Masyarakat

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Published

2018-03-28

Issue

Vol. 13 No. 1 (2017): JUNI 2017

Section

Article

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This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.