The Effect of Workload and Work Environment on Employee Performance and Work Stress as Intervening Variable

Authors

  • Gheazella Ramadhianti Ridwan
  • Sandra Irawati Universitas Muhammadiyah Malang
  • Ardik Praharjo Universitas Muhammadiyah Malang

DOI:

https://doi.org/10.22219/jamanika.v2i1.20737

Keywords:

workload, work environment, work stress, employee performance

Abstract

The purpose of this study was to determine the effect of workload and work environment on employee performance mediated by work stress. The type of research used is a survey research method. Data collection was done by using a questionnaire. For the number of questionnaires distributed to employees at BPBD Malang City. Testing the instrument in this study uses validity and reliability tests in which the results of the questionnaire can be said to be valid and reliable. The results of the classical assumption test in this study are Normal distribution and there are no symptoms of multicollinearity and heteroscedasticity. The data analysis technique used is path analysis and also the Sobel test. The results of this study indicate that workload and work environment affect employee performance through work stress.

Downloads

Download data is not yet available.

References

Adityawarman, Sanim, S. (2015). The Effect of Workload on Employee Performance PT. Bank Rakyat Indonesia (Persero) Tbk Krekot Branch. Management and Organization, 6(1). https://doi.org/https://doi.org/10.29244/jmo.v6i1.12182

Aini, F., & Purwaningsih, P. (2013). The Relationship Between Workload and Work Stress of Nurses in The Emergency Installation at the Semarang Regency Hospital. Mei, 1(1), 48–56. Retrieved from id.portalgrauda.org

Astianto, A. (2014). The Influence of Work Stress and Workload on The Employees’ Performance of PDAM Surabaya. Management Science and Research, 3(7).

Fuadiputra, I. R., & Rofida Novianti, K. (2021). The Effect of Work Autonomy and Workload on Job Satisfaction of Female Workers in the Banking Sector: Mediating the Role of Work-Life Balance. The Winners, 21(2), 85–91. https://doi.org/10.21512/tw.v21i2.6908

Hastutiningsih, J. H. (2019). The Effect of Workload and Work Environment on Employees' Performance with Work Stress as Mediate Variable. Providing National Conference on Applied Business, 1–8.

Mangkunegara, A. & Prabu, A. (2016). Manajemen Sumber Daya Manusia. Bandung: Rosda.

Novianti, K. R., & Roz, K. (2020). Teleworking and Workload Balance on Job Satisfaction: Indonesian Public Sector Workers During Covid-19 Pandemic. APMBA (Asia Pacific Management and …, 9(1), 1–10. https://doi.org/10.21776/ub.apmba.2020.009.01.1

Paramitadewi, K. (2017). The Effect of Workload and Compensation on the Performance of The Regional Government Secretariat of Tabanan Regency. E-Jurnal Manajemen Universitas Udayana, 6(6), 255108.

Potu, A. (2013). Leadership, Motivation, and Work Environment Their Influence on Employee Performance at the Regional Office of the Directorate General of State Assets of North Sulawesi and North Maluku in Manado. Jurnal Riset Ekonomi, Manajemen, Bisnis Dan Akuntansi, 1(4), 1208–1218. https://doi.org/10.35794/emba.v1i4.2894

Qoyyimah, Abrianto, C. (2019). The Influence of Workload, Work Stress and Work Environment on Employee Performance in the Production Division of PT. INKA Multi Solutions Madiun. Management and Business, 2(1). https://doi.org/10.24269/asset.v2i1.2548

Rizky D., A. T. W. (2018). The Effect of Workload on Work Stress with Work-Life Balance as Intervening Variable (Study at Social Service of East Java Province, Surabaya). Business Administration, 61(4).

Sani, A. (2010). Manajemen Sumber Daya Manusia. Malang: UM Press.

Setiawan, D. (2016). The Effect of Workload and Work Environment on Employee Performance of PT. Mancan Jaya Cermelang Klaten, Central Java Indonesia. 18.

Siswanto, S., Supriyanto, A. S., Ni’mah, U., Asnawi, N., & Wekke, I. S. (2019). Does a workload influence the performance of bank employees? Management Science Letters, 9(5), 639–650. https://doi.org/10.5267/j.msl.2019.2.007

Sunyoto, D. & B. (2015). Teori Perilaku Organisasi. Yogyakarta: Center of Academic Publishing Service.

Supihati, S. (2014). Analysis of Factors Affecting Employee Performance at Sari Jati Company in Sragen. Jurnal Paradigma Universitas Islam Batik Surakarta, 12(01), 98. Retrieved from https://media.neliti.com/media/publications/115677-ID-analisis-faktor-faktor-yang-mempengaruhi.pdf

Tarwaka. (2015). Ergonomi Industri: Dasar-Dasar Pengetahuan Ergonomi dan Aplikasi di Tempat Kerja. Surakarta: Harapan Press.

Tjibrata, F. R., Lumanaw, B., & Dotulang O.H, L. (2017). The Influence Of Workload And Workplace On The Performance Of An Employee Of PT. Sabar Ganda Manado. Jurnal EMBA, 5 No.2(Juni), 1570–1580. Retrieved from https://ejournal.unsrat.ac.id/index.php/emba/article/F.R.Tjiabrat

Wijaya, H., & Susanty, E. (2017). The Influence of the Work Environment on Employee Performance in Regional Government Agencies of Musi Banyuasin Regency (Case Study of the Mining and Energy Office of Musi Banyuasin Regency). Jurnal Ecoment Global, 2(1), 40. https://doi.org/10.35908/jeg.v2i1.213

Zafar, Qadoos., Ayes, A., Tayyab, H., Toqeer, I. and Hafiz, I. Y. (2015). The Influence of Job Stress on Employees Performance in Pakistan. American Journal of Social Science Research., 1, 221–225.

Downloads

Published

2022-03-31

Issue

Section

Articles

Most read articles by the same author(s)

1 2 > >>