The Effect of Quality of Work Life on Organizational Citizenship Behavior Mediated by Work Engagement
DOI:
https://doi.org/10.22219/jamanika.v3i01.25439Keywords:
Quality of work life, Organizational Citizenship Behavior (OCB), Work EngagementAbstract
The purpose of this study was to determine the effect of quality of work life on organizational citizenship behavior through the mediation of work engagement at PT. Dija Jaya Perkasa Mataram City. Research using quantitative methods with the entire population of 65 respondents. The sampling technique uses a total of all employees. Sources of data were collected from distributing questionnaires (primary data). The analysis tool uses a range of scales and path analysis. The results of the scale range on quality of work life are said to be good, organizational citizenship behavior is said to be high, and work engagement is said to be high. The results showed that the quality of work life had a negative and insignificant effect on organizational citizenship behavior; quality of work life has a positive and significant effect on work engagement; work engagement has a positive and significant effect on organizational citizenship behavior; work engagement is able to mediate the relationship between quality of work life variables and organizational citizenship behavior.
Downloads
References
Bagyo & Widyastutik, Y. (2021). Employee Engagement Sebagai Variabel Mediasi Pengaruh Organizational Citizenship Behavior Terhadap Commitment Organizational. EKONIKA Jurnal Ekonomi Universitas Kadiri, 6(2), 184. https://doi.org/10.30737/ekonika.v6i2.1438
Fauziridwan, M., Adawiyah, W. R., & Ahmad, A. A. (2018). Pengaruh employee engagement dan kepuasan kerja terhadap organizational citizrnship behavior (ocb) serta dampaknya terhadap turnover intention. Jurnal Ekonomi, Bisnis Dan Akuntansi, 20(1), 1–23.
Hermawati, A., & Mas, N. (2018). Implementasi Quality of Work Life Dan Keterlibatan Pekerjaan Berbasis Transglobal Leadership Sebagai Upaya Strategi Pencapaian Optimalisasi Kinerja Karyawan (Studi Koperasi Berprestasi Di Jawa Timur). Jurnal Riset Ekonomi Dan Manajemen, 17(2), 163. https://doi.org/10.17970/jrem.17.170202.id
Irawan, A. (2012b). Pengaruh Karakteristik Individu dan Karakteristik Kerja terhadap Organizational Citizenship Behaviors dengan Kepuasan Kerja sebagai Mediator Pada Event …. Kajian Ilmiah Mahasiswa Manajemen.
Kurniawati, C. E. (2018). Pengaruh Quality Of Work Life Terhadap Work Engagement Dan Organizational Citizenship Behaviour Pada Perusahaan Elektronik Di Surabaya. Agora, 6(2), 1–6.
Kusumajati. (2014). Organizational Citizenship Behavior (OCB) Karyawan Pada Perusahaan. Humaniora, 5(01). https://doi.org/10.21512/humaniora.v5i1.2981
Lisabella, M., & Hasmawaty, H. (2021). Pengaruh Kepemimpinan Transformasional dan Kualitas Kehidupan Kerja (Quality of Work Life) terhadap Keterlibatan Pegawai (Employee Engagement) Serta Implikasinya pada Kepuasan Kerja Pegawai. Jurnal Nasional Manajemen Pemasaran & SDM, 2(4), 209–226. https://doi.org/10.47747/jnmpsdm.v2i4.380
Marina, R., Yusuf, T., & Zulkifli, Z. (2020). … Quality of Work Life Dan Work Motivation Dimoderasi Oleh Change Management Terhadap Organizational Citizenship Behavior …. Ekobisman …, 5(2), 109–122.
Nasharudin, B. A. Q. O. W. L. D. O. (2016). Buku Ajar Quality of Work Life Dan Organizational.
Nofsri Suriyana, Ronni Andri Wijaya, V. B. K. (2020). Pengaruh Tingkat Quality Of Work Life (QWL) dan Knowledge Management Terhadap Organizing Citizenship Behavior (OCB) Dengan Kepuasan Kerja Sebagai Variabel Intervening Pada PT. Graindo Mediatama. Jurnal Manajemen Pendidikan Dan IImu Sosial, 1(2), 506–515. https://doi.org/10.38035/JMPIS
Nugraha, C. V., & Suhariadi, F. (2021). Pengaruh Quality of Work Life terhadap Work Engagement dengan Workplace Happiness sebagai Variabel Mediator pada Pekerja Work from Office di Masa Pandemi COVID-19. Buletin Riset Psikologi Dan Kesehatan Mental (BRPKM), 1(1), 532–540. https://doi.org/10.20473/brpkm.v1i1.26745
Organ at. al. (2006). OCB It’s Nature, Antecedents & Consequences (Vol. 4, Issue 1).
Schaufeli, W. B., Bakker, A. B., & Salanova, M. (2006). The measurement of work engagement with a short questionnaire: A cross-national study. Educational and Psychological Measurement, 66(4), 701–716. https://doi.org/10.1177/0013164405282471
Tanaka, K. (2001). Organizational Citizenship Behavior. Japanese Journal of Administrative Science, 15(1), 1–28. https://doi.org/10.5651/jaas.15.1
Wahyuni, I., & Sulastri, S. (2020). Pengaruh Perceived Organizational Support terhadap Organizational Citizenship Behavior dengan Work Engagement sebagai Variabel Pemediasi. Jurnal Kajian Manajemen Dan Wirausaha, 2(1), 10. https://doi.org/10.24036/jkmw0284880
Wibowo, N. T. H. dan U. D. A. (2020). PSIMPHONI, Vol.1 No.1, Agustus 2020 ISSN (online). 1(1), 1–9.
Downloads
Published
Issue
Section
License
Copyright (c) 2023 Jurnal Manajemen Bisnis dan Kewirausahaan (JAMANIKA)
This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.
