The Influence of Servant Leadership and Compensation on Organizational Citizenship Behaviour (OCB) with Job Satisfaction as a Mediation Variable
DOI:
https://doi.org/10.22219/jamanika.v4i3.36126Keywords:
Servant Leadership, Compensation, Organizational Citizenship Behavior (OCB), Job SatisfactionAbstract
This research was conducted to determine and analyze the influence of servant leadership and compensation on organizational citizenship behavior, with job satisfaction as a mediating variable. This type of research uses explanatory research with a quantitative approach. The data collection technique in this research uses a questionnaire. This study's population consisted of contractor PT Ometraco Arya Samanta employees, totaling 75 employees. The data analysis method used is path analysis assisted by SmartPLS 4.0 software. The research results found that servant leadership influences job satisfaction. Compensation influences job satisfaction. Servant leadership influences organizational citizenship behavior. Compensation does not affect organizational citizenship behavior. Job satisfaction influences organizational citizenship behavior. Servant leadership affects organizational citizenship behavior with job satisfaction as a mediating variable, and compensation does not affect organizational citizenship behavior with job satisfaction as a mediating variable.
Downloads
References
Allen, M. G. (2013). A decade of organizational communication research. Deetz S.: Communication Yearbook.
Ardiansyah, H. &. (2020). Organizational Culture, Compensation, and Employee Engagement Influence on Organizational Citizenship Behavior. Opción , 36.
Wake, W. (2012). Human Resource Management. Erlangga.
Elche, DR-P.-L. (2020). Servant Leadership and Organizational Citizenship Behavior: The Mediating Effect of Empathy and Service Climate. International Journal of Contemporary Hospitality Management , 2035-2053.
Fatril, R.B. (2022). The Influence of Servant Leadership and Quality of Work Life on Organizational Citizenship Behavior (OCB) with Job Satisfaction as an Intervening Variable at the Padang City Education Office. Journal Of Law And Economics , 21-31.
Gazali, T. W. (2021). The Influence of Job Satisfaction on Employee Performance with Organizational Citizenship Behavior (OCB) as an intervening variable. At-Tadbir Management Scientific Journal , 22-34.
Ghozali, I. &. (2015). Concepts, Techniques and Applications Using the Smart PLS 3.0 Program. Diponegoro University.
Greenberg, J. &. (2003). The servant leader within. A transformative path.
Hair, J.F. (2019). Multivariate Data Analysis (8th ed). Cengange Learning EMEA.
Hasibuan, MS (2016). Human Resource Management. Jakarta: Bumi Aksara Publishers.
Kartikarini, &. M. (2007). The influence of leadership, task demands and career plateau on work stress, organizational commitment and OCB of nurses at Haji Hospital Surabaya. Widya Journal of Management and Accounting Vol 7 .
Kristianti, FL (2021). The Influence of Trust and Servant Leadership on Performance Mediated by Organizational Citizenship Behavior (Case Study of the Blora Regency Fisheries and Livestock Service). Magisma Journal Vol. IX , 53-62.
Luthans, F. (2010). Organizational Behavior. McGraw: Hill Education.
Luthans, F. (2011). Organizational Behavior Behavior: An Evidence-Based Approach (12 th ed). Mcgraw: Hill Companies, Inc.
Luthans, F. (2011). Organizational Behavior: An Evidence-Based Approach. Mcgraw: Hill Companies, Inc.
Mcshane, S. &. (2015). Organizational Behavior: Emerging Knowledge, Global Reality, Seventh Edition. Mcgraw-Hill Education.
Morrison, A. (1994). Role definitions and organizational citizenship behavior: The importance of the employee's perspective. The academy of management journal.
Organ, D. W. (2006). Organizational citizenship behavior, its nature, antecedents, and consequences. California: Sage Publications, Inc.
Podkasoff, P. M. (2000). Organizational citizenship behavior: A critical review of theoretical and empirical literature and suggestions for future research. Journal of management , 513-563.
Pohan, RO (2021). The influence of transformational leadership styles, compensation, and job satisfaction on organizational citizenship behavior. Productivity , 403-407.
Pratiwi, L.A. (2021). Organizational Citizenship Behavior while mediating Self-Efficacy, Servant Leadership and Organization Culture on Employee Performance. Auropean Journal of Business and Management Research , 225-231.
Priyono, G. &. (2022). The Influence of Servant Leadership, Compensation, and Motivation on OCB at PT. Semen Gresik in Rembang Regency (Case Study of Human Resources Department). Mirai Journal of Management Vol. 7 , 333-339.
Puspasari, R. (2023). The Influence of Servant Leadership on Organizational Citizenship Behavior (OCB) through Job Satisfaction in Jambi City Regional Tax and Retribution Management Agency (BPPRD) Employees. J-MAS Journal of Management and Science , 331-340.
Riduwan, &. K. (2008). How to Use and Interpret Path Analysis. Alphabeta CV.
Rivai, V. (2010). Corporate Human Resource Management: from Theory to Practice. PT. Raja Grafindo Persada.
Robbins, S. &. (2008). Organizational Behavior, Twelfth Edition. Jakarta: Salemba Empat.
Sedarmayanti, &. K. (2013). The Influence of Servant Leadership, Organizational Commitment, and Job Satisfaction on Organizational Citizenship Behavior (Study at Immanuel Hospital Bandung). Journal of Administrative Sciences , 513-528.
Sugiyono. (2013). Quantitative Qualitative Research Methods and R&D (19th ed.). Alphabeta Publisher CV.
Suryati. (2021). Servant Leadership Leadership Style, Job Satisfaction, Work Loyalty Against Organizational Commitment (Case Study of the BPKSD Office of the Mappi Regency Regional Financial and Asset Management Agency). JMPIS (Journal of Educational Management and Social Sciences Vol. 2 , 1002-1018.
Utami, AW (2022). Analysis of the Effect of Compensation and Emotional Intelligence on Organizational Citizenship Behavior (OCB) with Job Satisfaction as an Intervening Variable (Case Study of ATR/BPN Kantah, Wonosobo Regency). SCIENTIFIC JOURNAL OF REFLECTION: Economics, Accounting, Management'and Business , 93-102.
W., O.D. (1988). Organizational citizenship behavior: the good soldier syndrome. Lexington: MA : Lexington books.
B
ekti , T., & Wibowo, A. (2020). Effectiveness of the Servant Leadership Program Satisfaction Employees in the Pharmaceutical Industry . JBTI , 11 (1), 1–10.
Dwi Nugroho, A. (2012). Study on civil servants at the District Regional Secretariat Pekalongan . Journal Business And Economics (JBE) , 19 (2), 153–169.
Fatril , R., Putra, RB, Dewi, RC, & Fitri , H. (2022). The Influence of Servant Leadership and Quality Life Work Against Organizational Citizenship Behavior (OCB) with Satisfaction Work As Intervening Variables at the Padang City Education Office. Journal of Law and Economics , 1 (1), 21–31. https://doi.org/10.56347/jle.v1i1.37
Fauzi, A., Suci Wulandari, A., Cahyani, DR, Nurfitri , N., Khairani , N., Deva, R., & Nursafitri , S. (2019). Influence Satisfaction Work and Stress Work Against Turnover Intention in Employees ( Performance Management Literature Review ) . https://doi.org/10.31933/jimt.v4i2
Gunawarman , & Priyono . (2022). Influence Servant Leadership , Compensation , and Motivation Against OCB at PT Semen Gresik in the Regency Rembang ( Departmental Case Study Resource Man ). Mirai Journal of Management , 7 (1), 333–339. https://doi.org/10.37531/mirai.v7i1.1516
Work , K. (nd). Influence Compensation and Organizational Climate to Satisfaction Work . BUSINESS & BUREAUCRACY: Journal Knowledge Administration And Organization , 16 (1). https://doi.org/10.20476/jbb.v16i1.600
Kumari, K., Abbas, J., Hwang, J., & Cioca , L.I. (2022). Does Servant Leadership Promote Emotional Intelligence and Organizational Citizenship Behavior among Employees? A Structural Analysis. Sustainability (Switzerland) , 14 (9). https://doi.org/10.3390/su14095231
Maharani, PD, & Aini, EK (2019). Influence Leadership Servant Leadership towards Organizational Citizenship Behavior (OCB) with Satisfaction Work …. Journal Administration Business , 72 (1).
Nurma Jaya Putra, A., Setiawan, B., & STIA Nusantara Sakti Sungai Banyak , M. (2022). The Influence of Servant Leadership on Satisfaction Work Apparatus State Civil Service ( Asn ) at the District Education Office Kerinci (Vol. 3, Issue 1).
Prasetyo , KD, & Mas'ud, F. (2021). Analysis Influence Culture Organization , Servant Leadership, & Commitment Organization On Organizational Citizenship Behavior (Study on Grasia Hotel Employees Semarang). DIPONEGORO JOURNAL OF MANAGEMENT NT , 10 , 1–11. http://ejournal-s1.undip.ac.id/index.php/dbr
Downloads
Published
Issue
Section
License
Copyright (c) 2024 Helmi Ikhsan Fathkhurrahman, Achmad Mohyi, Immanuel Mu'ammal
This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.
