Conquering fear and embracing joy in shaping marketing strategy

Authors

  • Aldila Caesarina Management Departement, Faculty of Economics and Business, Universitas Internasional Semen Indonesia, Indonesia
  • Alfina Alfina Management Departement, Faculty of Economics and Business, Universitas Internasional Semen Indonesia, Indonesia
  • Aditya Narendra Wardhana Management Departement, Faculty of Economics and Business, Universitas Internasional Semen Indonesia, Indonesia
  • Lisa Risfana Sari Management Departement, Faculty of Economics and Business, Universitas Internasional Semen Indonesia, Indonesia

DOI:

https://doi.org/10.22219/jibe.v7i02.25423

Keywords:

Fear of missing out, joy of missing out, consumer behavior, marketing

Abstract

This research investigates the complex relationship between Problematic Internet Use (PIU) and various psychological aspects, including Psychology and Mental Health (PMH), Fear of Missing Out (FOMO), and Social Media Fatigue (SMF). Furthermore, this study was designed to test various psychological conditions regarding the Desire to Disconnect (DD), which ultimately results in the Joy of Missing Out (JOMO). Through a structural equation model involving 310 college student respondents, this study found that PIU is associated with suffering in PMH, heightened FOMO, increased SMF, and that FOMO exacerbates SMF. Moreover, SMF drives DD, and ultimately, DD causes JOMO. In response to these findings, we argue that achieving a balance in marketing between FOMO-based online strategies and JOMO-based offline strategies needs to be a priority for sustainable brand marketing. Additionally, it is crucial to consider ethical issues in content moderation aligned with FOMO to safeguard consumers' psychological well-being.

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Published

2023-11-30