Financial aspect and healthcare outcomes: Lessons learned from COVID-19

Firas AlOmari; Abu Bakar Abdul Hamid

doi:10.22219/jibe.v7i01.25886

Financial aspect and healthcare outcomes: Lessons learned from COVID-19

Authors

Firas AlOmari Marketing Department, Putra Business School, University Putra Malaysia, Malaysia
Abu Bakar Abdul Hamid Marketing Department, Putra Business School, University Putra Malaysia, Malaysia

DOI:

https://doi.org/10.22219/jibe.v7i01.25886

Keywords:

care cost, accrual quality, healthcare services

Abstract

The main purpose of this review paper is to clarify the relationship between care cost, service quality, patient satisfaction, patient loyalty, and medication adherence. In addition, we tried to explore the impact of financial crisis on healthcare services.