Financial aspect and healthcare outcomes: Lessons learned from COVID-19

Authors

  • Firas AlOmari Marketing Department, Putra Business School, University Putra Malaysia, Malaysia
  • Abu Bakar Abdul Hamid Marketing Department, Putra Business School, University Putra Malaysia, Malaysia

DOI:

https://doi.org/10.22219/jibe.v7i01.25886

Keywords:

care cost, accrual quality, healthcare services

Abstract

The main purpose of this review paper is to clarify the relationship between care cost, service quality, patient satisfaction, patient loyalty, and medication adherence. In addition, we tried to explore the impact of financial crisis on healthcare services.  

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Published

2023-08-04

Issue

Vol. 7 No. 01 (2023): Journal of Innovation in Business and Economics

Section

Article

License

Copyright (c) 2023 Firas AlOmari, Abu Bakar A. Hamid

Creative Commons License

This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.