The influence of organizational climate and motivation on organizational citizenship behavior (OCB) through employee job satisfaction

Abstract

This study investigates the effect of organizational climate and motivation on organizational citizenship behavior through employee job satisfaction. Through structural equation modeling (SEM) with 71 respondents, this study found that organizational climate does not affect performance, but job satisfaction can. But apart from that, work motivation affects performance directly or through job satisfaction. By increasing work motivation and creating a comfortable and conducive organizational climate to increase employee job satisfaction, employees will feel satisfied in working and carrying out their duties; this is expected to increase OCB in a more optimal direction.